Thank you for choosing Jus’Dry, the website owned and operated by Corechip Technologies Private Limited. We strive to ensure customer satisfaction with our Ceiling cloth hanger. Please read our Refund & Cancellation Policy carefully before making a purchase.
Refunds:
Damaged or Defective Products: In the event that you receive a damaged or defective Ceiling cloth hanger, please contact our customer support team within [3 days] days of receiving the product. We will assess the issue and, if eligible, arrange for a refund or replacement.
Return Eligibility: To be eligible for a refund, the product must be unused, in its original condition, and returned in its original packaging. Proof of purchase is required.
Refund Process: Once we receive and inspect the returned product, we will notify you of the status of your refund. If approved, the refund will be processed within 7 days. The refund will be issued using the original payment method.
Cancellations
Order Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not been shipped.
Refund for Cancelled Orders: If your order is cancelled before shipment, a full refund will be issued using the original payment method within 7 days.
Non-Refundable Items and Exceptions
Customized Products: Any Ceiling cloth hanger that have been customized or modified according to your specifications are non-refundable unless they are damaged or defective upon receipt.
Shipping and Handling Charges: Shipping and handling charges are non-refundable, except in cases where the product is damaged or defective.
Under Shipping Details: Once Order is placed, we need 3-4 days to ship the Product
Return Shipping Costs: Customer is responsible for covering the return shipping costs, unless the product is being returned due to damage or defects.
Return Process
Contact Customer Support: To initiate a return or refund request, please contact our customer support team. Provide your order details, reason for return, and any supporting information.
Return Authorization: If your return is approved, you will be provided with a return
authorization number and instructions on how to proceed with the return.
Packaging and Shipping: Please ensure that the product is securely packaged for return shipment. We recommend using a shipping method with tracking and insurance to ensure the safe return of the product.
Return Inspection: Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria mentioned in section 1.2.
Status Notification: We will notify you of the status of your return and refund request after the product has been inspected.
Contact Information
If you have any questions or need further assistance regarding our Refund & Cancellation Policy, please contact our customer support team at 7867988679.
Please note that by making a purchase on our website, you agree to comply with the terms and conditions outlined in this Refund & Cancellation Policy.
